bet98 ("we," "us," or "the platform") is committed to protecting the privacy of every player who registers and uses the bet98 platform at bet98.live. This Privacy Policy describes how we collect, use, store, and share personal information in connection with your account and your activity on the platform.
This policy applies to all users of the bet98 platform based in the Philippines. By creating a bet98 account, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described here. This Privacy Policy should be read together with our Terms and Conditions.
The personal information we collect depends on how you interact with the bet98 platform. We collect information that is necessary for the purposes described in this policy and do not collect more than is needed for those purposes.
Information You Provide Directly
When you register an account or complete KYC verification, you provide us with:
- Your full legal name and date of birth
- A valid email address and registered mobile number
- Your residential address in the Philippines
- A government-issued ID document for identity and age verification
- Payment details necessary to process deposits and withdrawals in PHP
Information Collected Automatically
When you use the platform — whether on desktop, mobile browser, or the bet98 app — we may automatically collect certain technical information:
- IP address and general location data (country/region level)
- Device type, operating system, and browser version
- Pages visited, session duration, and navigation patterns within the platform
- Login timestamps and account activity logs
Transaction and Gaming Records
We maintain records of all financial transactions and gaming activity associated with your account, including deposit and withdrawal history, bet placements, game results, and account balance changes. These records are necessary for account management, dispute resolution, and regulatory compliance.
Personal data collected by bet98 is used only for clearly defined purposes. The table below summarises the primary ways your information is used and the basis for each use.
| Purpose | Data Used | Basis |
|---|---|---|
| Account registration & management | Name, email, mobile, address | Contract performance |
| Identity & age verification (KYC) | Government ID, date of birth | Legal obligation |
| Processing deposits & withdrawals | Payment details, transaction records | Contract performance |
| Fraud prevention & security | IP address, device info, activity logs | Legitimate interest |
| Customer support | Account details, correspondence | Contract performance |
| Responsible gaming monitoring | Gaming activity, session data | Legal obligation / legitimate interest |
| Platform improvements | Aggregated usage data (anonymised) | Legitimate interest |
| Communications about your account | Email address, mobile number | Contract performance / consent |
We do not use your personal data for automated decision-making that produces significant legal effects without human review, and we do not use your data to serve third-party advertising outside of the bet98 platform.
bet98 does not sell your personal data to third parties. We share personal information only where it is necessary to operate the platform, meet a legal obligation, or protect the safety of our players and the integrity of the platform.
Service Providers
We work with carefully selected third-party service providers who assist in operating the bet98 platform. These include payment processing partners that facilitate PHP deposits and withdrawals via GCash, Maya, bank transfer, and Philippine online banking channels, as well as identity verification services that assist with KYC processing. These providers access only the data they need to perform their specific function and are bound by data processing agreements that prohibit further use of your data.
Legal and Regulatory Disclosure
We may disclose personal information to competent authorities in the Philippines when required by law, court order, or lawful regulatory request. We cooperate fully with investigations into fraud, money laundering, and other unlawful activity involving the platform.
Business Transfers
If bet98 undergoes a business restructuring, merger, or transfer of assets, your personal data may form part of the transferred assets. In such cases, the incoming party would be required to honour the commitments made in this Privacy Policy or notify you of any material changes before applying them.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter, consistent with our legal obligations and legitimate business needs. Specifically:
- Account registration data and KYC documents are retained for the duration of your account and for a period after closure as required by applicable law.
- Transaction and gaming records are retained to support dispute resolution and compliance with anti-money laundering obligations.
- Technical logs such as IP records and session data are retained for a shorter period, typically sufficient for security monitoring and fraud investigation purposes.
When personal data is no longer needed for any of the purposes described in this policy and there is no legal obligation to retain it, it is securely deleted or anonymised.
bet98 takes the security of your personal data seriously. The platform uses SSL encryption for all data transmitted between your device and our servers. Account access is protected by password authentication and, where enabled, OTP verification to reduce the risk of unauthorised access.
Internally, access to personal data is restricted to personnel who need it to perform their role. All staff with access to player data are required to maintain confidentiality. Our systems are monitored for unusual activity, and we maintain incident response procedures to address any potential data security issues promptly.
The bet98 platform uses cookies and similar tracking technologies to help the platform function correctly, remember your session preferences, and analyse how the platform is used so we can improve the experience for all players.
Types of Cookies We Use
- Essential cookies — required for core platform functions such as login sessions and account security. These cannot be disabled without affecting platform functionality.
- Functional cookies — remember your preferences such as language and display settings to improve your experience on return visits.
- Analytics cookies — collect aggregated, anonymised data about how players navigate the platform, helping us identify areas for improvement.
You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect your ability to use certain platform features, including account login. The bet98 platform does not use cookies to serve third-party advertising.
As a player based in the Philippines, you have rights over your personal data under applicable data privacy law. bet98 respects these rights and provides a straightforward way to exercise them.
- Right to access — you can request a copy of the personal data we hold about you.
- Right to correction — if any of the information we hold is inaccurate or incomplete, you can ask us to correct it.
- Right to erasure — in certain circumstances, you may request deletion of your personal data. Note that some data must be retained to meet legal obligations and cannot be deleted on request alone.
- Right to object — you can object to processing of your data for purposes based on our legitimate interests.
- Right to data portability — you may request your personal data in a structured, machine-readable format where technically feasible.
To exercise any of these rights, contact our support team at [email protected]. We will respond to verified requests within a reasonable timeframe. We may need to confirm your identity before processing a request to protect your account from unauthorised data access.
The bet98 platform is strictly for players aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If we discover that personal data has been collected from a minor, that account will be closed immediately and any associated data will be deleted, subject to any legal hold obligations.
If you believe a minor has registered on the platform, please contact us at [email protected] so we can investigate and act promptly.
bet98 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will update the revision date shown at the top of this page and, where appropriate, notify registered players through their registered email address or via an in-platform notice.
Continued use of the bet98 platform after a policy update constitutes acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how your data is handled.
For any questions about this Privacy Policy or your personal data, reach out to our team at [email protected]. We are happy to help clarify anything that is not clear.